{"id":12114,"date":"2026-08-31T13:44:49","date_gmt":"2026-08-31T11:44:49","guid":{"rendered":"https:\/\/hotelspalacentral.com\/?page_id=12114"},"modified":"2026-08-31T13:46:02","modified_gmt":"2026-08-31T11:46:02","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/hotelspalacentral.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<h1>PRIVACY POLICY<\/h1>\n<h2>1. Data Controller<\/h2>\n<p>In accordance with Regulation (EU) 2016\/679 of 27 April 2016 (General Data Protection Regulation \u2013 GDPR) and applicable Spanish data protection legislation, users are informed that personal data provided through the website <strong>hotelspalacentral.com<\/strong> will be processed by:<\/p>\n<p><strong>Data Controller:<\/strong> L\u2019ARNERA SPA, S.L.<br \/>\n<strong>Tax Identification Number (NIF):<\/strong> B55047997<br \/>\n<strong>Registered Office:<\/strong> P.I. Sector V2 \u2013 C\/ de les Alzines, 2 \u2013 Pl. 1 \u2013 Desp. 4 \u2013 17111 Vulpellac, Girona, Spain<br \/>\n<strong>Establishment Address:<\/strong> Paratge Costa Margarida, Antiga carretera de Darnius a, Cam\u00ed d&#8217;Arnera, s\/n, 17720, Girona, Spain<br \/>\n<strong>Telephone:<\/strong> 972 535 053 \/ 638 109 767<br \/>\n<strong>Email:<\/strong> <a href=\"mailto:info@hotelspalacentral.com\">info@hotelspalacentral.com<\/a><br \/>\n<strong>Website:<\/strong> hotelspalacentral.com<\/p>\n<p>Hereinafter, <strong>L\u2019ARNERA SPA, S.L.<\/strong> shall be referred to as the <strong>Data Controller<\/strong>.<\/p>\n<h2>2. What Personal Data Do We Collect?<\/h2>\n<p>Depending on the user&#8217;s interaction with the website, different categories of personal data may be collected, including:<\/p>\n<ul>\n<li>Identification data, such as first and last name.<\/li>\n<li>Contact details, such as email address and telephone number.<\/li>\n<li>Information relating to enquiries, requests or communications submitted by the user.<\/li>\n<li>Information relating to bookings and contracted services.<\/li>\n<li>Information necessary to manage specific requests submitted through the website.<\/li>\n<li>Technical and browsing data, such as IP address, device type, browser and information relating to the use of the website, where applicable.<\/li>\n<\/ul>\n<p>Users undertake to provide truthful, accurate, complete and up-to-date information.<\/p>\n<h2>3. For What Purposes Do We Process Personal Data?<\/h2>\n<p>Personal data may be processed for the following purposes:<\/p>\n<h3>a) Managing enquiries and requests<\/h3>\n<p>To manage and respond to enquiries, requests for information, questions or communications submitted by users through forms, email or other contact methods available on the website.<\/p>\n<h3>b) Managing bookings and contracts<\/h3>\n<p>To manage bookings, accommodation requests and the contracting of services offered by <strong>Hotel &amp; Spa La Central<\/strong>, as well as communications necessary in connection with such bookings or services.<\/p>\n<h3>c) Provision of services<\/h3>\n<p>To manage and provide the services contracted by the user and to carry out the communications necessary for their proper provision.<\/p>\n<h3>d) Customer service<\/h3>\n<p>To handle requests, incidents, complaints, suggestions or any other communication relating to the services provided by the establishment.<\/p>\n<h3>e) Compliance with legal obligations<\/h3>\n<p>To comply with legal obligations applicable to the Data Controller, including tax, accounting, administrative or registration requirements.<\/p>\n<h3>f) Website security and operation<\/h3>\n<p>To ensure the security, maintenance and proper technical operation of the website and to prevent fraudulent or unauthorised use.<\/p>\n<h3>g) Marketing communications<\/h3>\n<p>Where the user has provided consent or where another lawful basis permits it, personal data may be used to send information about services, promotions, offers, news or experiences offered by <strong>Hotel &amp; Spa La Central<\/strong>.<\/p>\n<p>Users may withdraw their consent to receive marketing communications at any time.<\/p>\n<h2>4. What Is the Legal Basis for Processing?<\/h2>\n<p>The legal bases that may legitimise the processing of personal data include:<\/p>\n<ul>\n<li><strong>User consent<\/strong>, where required.<\/li>\n<li><strong>Performance of a contract or taking pre-contractual steps<\/strong>, where processing is necessary to manage a booking or provide a requested service.<\/li>\n<li><strong>Compliance with legal obligations<\/strong> applicable to the Data Controller.<\/li>\n<li><strong>Legitimate interests<\/strong>, where applicable and provided that such interests do not override the user&#8217;s rights and freedoms.<\/li>\n<\/ul>\n<p>Users may withdraw their consent at any time where processing is based on consent. Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.<\/p>\n<h2>5. How Long Do We Keep Personal Data?<\/h2>\n<p>Personal data will be retained for as long as necessary to fulfil the purpose for which it was collected.<\/p>\n<p>Where there is a contractual relationship, data will be retained for the duration of that relationship and thereafter for the periods necessary to comply with applicable legal obligations and to deal with potential liabilities.<\/p>\n<p>In the case of marketing communications based on consent, data will be retained until the user withdraws their consent or requests the deletion of their data.<\/p>\n<p>Once the applicable retention periods have expired, the data will be deleted or, where necessary, duly blocked in accordance with applicable legislation.<\/p>\n<h2>6. Who May Receive Personal Data?<\/h2>\n<p>Personal data will not be disclosed to third parties except where there is a legal obligation, where disclosure is necessary to provide a service requested by the user, or where there is another lawful basis for such disclosure.<\/p>\n<p>In certain cases, personal data may be processed by service providers acting as data processors, such as technology providers, web hosting services, booking management systems, communication services or IT maintenance providers.<\/p>\n<p>Such providers may only process personal data in accordance with the instructions of the Data Controller and applicable legislation.<\/p>\n<p>Where international transfers of personal data outside the European Economic Area are necessary, they will be carried out using the mechanisms and safeguards established by applicable data protection legislation.<\/p>\n<h2>7. User Rights<\/h2>\n<p>Users may exercise, subject to the conditions established by applicable legislation, the following rights:<\/p>\n<ul>\n<li><strong>Right of access:<\/strong> to know whether their personal data is being processed and to obtain information about such processing.<\/li>\n<li><strong>Right to rectification:<\/strong> to request correction of inaccurate or incomplete personal data.<\/li>\n<li><strong>Right to erasure:<\/strong> to request deletion of personal data where applicable.<\/li>\n<li><strong>Right to object:<\/strong> to object to certain processing of personal data.<\/li>\n<li><strong>Right to restriction of processing:<\/strong> to request restriction of processing in certain circumstances.<\/li>\n<li><strong>Right to data portability:<\/strong> to receive certain personal data in a structured, commonly used and machine-readable format, or to request its transmission to another controller where technically feasible.<\/li>\n<li><strong>Right to withdraw consent:<\/strong> to withdraw previously given consent at any time.<\/li>\n<\/ul>\n<p>To exercise these rights, users may send a request to:<\/p>\n<p><strong><a href=\"mailto:info@hotelspalacentral.com\">info@hotelspalacentral.com<\/a><\/strong><\/p>\n<p>Where necessary, the request must include documentation allowing the identity of the applicant to be verified.<\/p>\n<p>The exercise of these rights is free of charge, except where requests are manifestly unfounded or excessive, in which case the conditions provided by law may apply.<\/p>\n<h2>8. Right to Lodge a Complaint<\/h2>\n<p>If a user considers that the processing of their personal data does not comply with applicable legislation, they may lodge a complaint with the competent data protection supervisory authority.<\/p>\n<p>In Spain, the competent supervisory authority is the <strong>Spanish Data Protection Agency (AEPD)<\/strong>.<\/p>\n<h2>9. Data Security<\/h2>\n<p>L\u2019ARNERA SPA, S.L. implements appropriate technical and organisational measures to ensure a level of security appropriate to the risk, with the aim of protecting personal data against loss, destruction, alteration, unauthorised access or any other unlawful form of processing.<\/p>\n<p>However, no system for transmitting or storing information can guarantee absolute security.<\/p>\n<p>Users should also take appropriate measures to protect their devices and systems against unauthorised access.<\/p>\n<h2>10. Children&#8217;s Data<\/h2>\n<p>The website is not specifically directed at children.<\/p>\n<p>Where the provision of certain services requires the processing of children&#8217;s personal data, such processing will be carried out in accordance with applicable legislation and, where required, with the authorisation of their legal representatives.<\/p>\n<h2>11. Third-Party Data<\/h2>\n<p>Where users provide personal data relating to other individuals, they must have obtained their consent or have another valid legal basis allowing such disclosure.<\/p>\n<p>Users are responsible for informing those individuals about the processing of their personal data where required.<\/p>\n<h2>12. Cookies<\/h2>\n<p>The website uses cookies and similar technologies.<\/p>\n<p>These technologies may be used to ensure the operation of the website, improve the browsing experience, analyse website usage and, where applicable, personalise certain content or services.<\/p>\n<p>Detailed information about the cookies used, their purposes, duration and how users can manage their preferences is available in the <strong>Cookie Policy<\/strong>.<\/p>\n<h2>13. Links to Third-Party Websites<\/h2>\n<p>The website may contain links to third-party websites, platforms or services.<\/p>\n<p>L\u2019ARNERA SPA, S.L. is not responsible for the privacy policies, content or practices of such external websites.<\/p>\n<p>Users are advised to review the relevant privacy policies before providing personal data to third parties.<\/p>\n<h2>14. Updates to This Privacy Policy<\/h2>\n<p>L\u2019ARNERA SPA, S.L. reserves the right to modify this Privacy Policy whenever necessary to adapt it to legislative, regulatory, technical or judicial changes, or to changes in the services offered through the website.<\/p>\n<p>The version published on the website shall be the version applicable at any given time.<\/p>\n<p>Users are advised to review this page periodically to stay informed of any changes.<\/p>\n<p><strong>Last updated: 31 August 2026<\/strong><\/p>\n<h2>15. Contact<\/h2>\n<p>For any questions regarding the processing of personal data or to exercise the rights recognised under applicable legislation, users may contact:<\/p>\n<p><strong>L\u2019ARNERA SPA, S.L.<\/strong><br \/>\n<strong>NIF:<\/strong> B55047997<br \/>\n<strong>Registered Office:<\/strong> P.I. Sector V2 \u2013 C\/ de les Alzines, 2 \u2013 Pl. 1 \u2013 Desp. 4 \u2013 17111 Vulpellac, Girona, Spain<br \/>\n<strong>Establishment Address:<\/strong> Paratge Costa Margarida, Antiga carretera de Darnius a, Cam\u00ed d&#8217;Arnera, s\/n, 17720, Girona, Spain<br \/>\n<strong>Email:<\/strong> <a href=\"mailto:info@hotelspalacentral.com\">info@hotelspalacentral.com<\/a><br \/>\n<strong>Telephone:<\/strong> 972 535 053 \/ 638 109 767<\/p>\n","protected":false},"excerpt":{"rendered":"<p>PRIVACY POLICY 1. Data Controller In accordance with Regulation (EU) 2016\/679 of 27 April 2016 (General Data Protection Regulation \u2013 GDPR) and applicable Spanish data protection legislation, users are informed that personal data provided through the website hotelspalacentral.com will be processed by: Data Controller: L\u2019ARNERA SPA, S.L. Tax Identification Number (NIF): B55047997 Registered Office: P.I. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-12114","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy Policy - Hotel Spa La Central<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hotelspalacentral.com\/en\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy - Hotel Spa La Central\" \/>\n<meta property=\"og:description\" content=\"PRIVACY POLICY 1. 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